How to Place Your Order?
The following steps will help you place an order:
1) Select the desired item/items you want to purchase
2) Add it to the Shopping cart
3) Click “Proceed” to the checkout option
4) Login with your account details or click “Create an Account” in order to register yourself or you may enter your billing details directly and proceed toward the checkout.
5) After entering your shipping address you need to select a payment option to proceed with your purchase.
6) Click “Place Order” and complete the payment process.
7) After placing your order successfully, an Order ID will be generated and you will receive an Order Confirmation Email.
How to Cancel Your Order?
You can cancel your order until it isn’t already out for delivery. You can share your order details on care@seasonsoflawn.com and our customer care team will reply you back.
What are the Payment Options?
Seasonsoflawn.com accepts UPI, Paytm, Credit and Debit Cards. Credit Cards that are currently accepted include Visa, Rupay, MasterCard, American Express, and PayPal.
Do I have to register to shop at Seasonsoflawn.com?
If you want a hassle-free shopping experience, we would suggest you to register with us because it saves your precious time while entering your details.
How to find out of stock items?
Whenever any desired item is unavailable to you, it will be shown as “Out of Stock”. But we usually keep ordering many items. Sometimes we might run out of certain items even while processing your purchase, which in turn can prevent us from shipping it to you as per the request. This usually happens with items that are in greater demand. In the event of such inconveniences we notify our customers through email.
To monitor an item:
- Visit our site periodically to check whether the item is back in the stock. Unfortunately, we can’t exactly estimate when an item will be back in stock.
- You can Sign up to receive an email notification so that we can let you know when an item is back. For that you need to select “Get In-Stock Alert” on the item page and enter your email.
Also, when we have no stock, it might be possible to find the item on our site which is being sold by one of our Marketplace Sellers. So you can order it at their current price.
How to get notified for special offers?
Our collection of Seasonsoflawn coupons is updated in near-real-time basis. All the offers listed on Seasonsoflawn.com are guaranteed to work. You can easily use these coupons to buy from a variety of fashion clothing’s and accessories.
Sno. | Table Of Content |
1 | Seasonsoflawn Coupon |
2 | Summary of coupon and offers on Seasonsoflawn.com |
3 | News about Seasonsoflawn Offers |
4 | Popular products and deals on Seasonsoflawn.com |
5 | More info about Salefashion Vouchers, coupons & Deals. |
What happens if my order is lost in transit?
Though this happens rarely, if any of your shipments or order is lost in transit, we wait for 15 days and then reprocess/reship the order. If you have any queries regarding our shipping policies, you can freely visit our Contact US section or you can email us at care@seasonsoflawn.com
How will I know when my order is shipped?
The moment we dispatch your order you will receive an auto-generated email, which contains the details of the item(s) along with the tracking information.
Also, we sent you your order details on WhatsApp as well
Another way to learn about your order is to see tracking information which is updated in your “My Account” section.
My order is shipped, but I have not received the tracking details yet?
Just after shipping out your order, an email with necessary tracking details automatically gets triggered. In certain circumstances, however, it might take up to 24 hours for the tracking info to get updated.
Why am I unable to track my order?
Although we are clear from our end with every possible detail after shipping your order; the courier service may not have updated its website with the necessary details. It may take up to 1-2 hours to do that.
When & how can I change the shipping address?
You can change your shipping address till the time the order is not dispatched from our end. If you want to make a request for any such change, please get in touch with our Customer Care team. Our dedicated representatives will be more than happy to assist you in the best possible manner.
Is it possible to change the Shipping Address post shipment?
We would love to do that if we could. But because of system limitations, it is simply not possible to entertain any address change request once the shipment is out for delivery.
Can I cancel my order in case I change my mind after ordering?
You can cancel your order in between 1-2 hours periods or until it isn’t already out for delivery. However, certain logistic vendors might not accept the cancellation. You can share your order details at care@seasonsoflawn.com and our customer care team will reply to you back.
And what if I cancel after 24 hours of ordering?
1) We still have a mechanism even if 24 hours have already been elapsed. But what you have to remember is that post 24 hours of placing an order; every case is dealt with separately by the customer care team depending upon the degree of process completion.
2) Refunds for all such orders are provided in the form of a Coupon Code only. You can redeem this coupon code on our Website within a stipulated period from the time of issuance.
3) It must be highlighted that the cancellation process in this case takes a maximum of 2 business days, post the receipt of your request. When we are done with it we send you a notification via e-mail.
What are the steps of returning any item ordered from Seasonsoflawn.com?
#1 – Informing Seasonsoflawn.com
If any complaints regarding the product item(s) arise, you need to make sure that you report to us within 24 hours of receiving it.
#2 – Confirmation email from Seasonsoflawn.com
We will send you a confirmation e-mail from our side within 2-3 business days, which confirms a Return Authorization. Please keep in mind that do not ship any item before you get this confirmation mail from us. This is because, without the Return Authorization Reference, it is difficult on our part to process any “Items Returned”. Kindly be apprised – if the need arises, we may request a digital picture for our internal review.
#3 – Shipping Back the Items
Follow these tips while shipping back the items:
- As per the directions laid out in our return authorization e-mail, please use the service of a reputed, registered courier/airmail company in order to avoid any transit-related issues.
2. Please try and ensure that all the packaging materials which are originally along with the product remain intact. Do not remove tags, stickers, etc. unless you are sure you don’t have to return the product. The presence of original tags is a must to process returns.
3. Finally, please mark the packaging as “Defective Items for Returns” and “not for sale”.
#4 – Item Receipt and Inspection at Seasonsoflawn.com (Warehouse)
As a policy, it is incumbent on our inspection team to examine the products returned by you in order to identify the defects/variation as indicated by you.
#5 – Proposed solutions post receipt of returned items
After the completion of inspection process of returned item(s), our Customer Care team will love to recommend remedial solutions to you on a case to case basis:
- Choosing an alternate Ethnic Wear as a replacement of equal value
- A Refund as decided on a case to case basis
What will be my options if there was an error by seasonsoflawn.com?
If you face any issue, we will humbly and duly acknowledge it and you are always welcome to decide to proceed with the following options:
- An Item Replacement
- Issuance of a Coupon Code
- A Refund of order value
What will be the value of Refund in case I opt for the same?
We always ensure 100% of the price of the products, including shipping costs. At the same time, the refunds will not exceed the actual amount paid by you.
But I had to pay the courier service for shipping the item back!
Despite putting our best efforts if we make any error, we assure you to refund the extra shipping cost that you incurred during the return of the product. While the shipping charges including other expenses, in other scenarios, would be borne by you.